CONSUMER LAW

Vural & Demir Law and Consulting provides comprehensive legal services in the field of consumer law. We develop strategic solutions to protect our clients’ rights both nationally and internationally, focusing on effective resolution of consumer disputes. With a strong presence in Turkey and Europe, we offer multilingual services that bridge language barriers.

Our consumer law services cover a wide range of areas, including defective goods, distance selling, online purchases, financial services, and credit disputes. We take a proactive approach to resolve issues and protect our clients from potential risks.

Our Consumer Law Services Include:

• Disputes Over Defective Goods and Services: Offering comprehensive legal support for compensation claims, product complaints, and exchange processes related to defective goods or services.
• Distance Selling and Online Purchase Disputes: Representing clients in disputes related to distance selling and online transactions, ensuring that consumer rights are upheld by businesses.
• Representation Before Arbitration Boards and Administrative Authorities: Providing legal assistance to resolve complaints by representing clients before arbitration boards and relevant administrative bodies.
• Support in Settlement and Mediation Procedures: Assisting in settlement and mediation processes to achieve quick and effective outcomes through peaceful dispute resolution.
• Representation in Consumer Courts: Defending our clients’ rights at consumer courts, commercial courts, and other judicial bodies at every stage of the legal process.
• Risk Management in Consumer Law: Conducting risk assessments, developing legal strategies, and establishing a secure legal foundation to prevent potential disputes.
• Compliance Advisory Services: Advising businesses on regulatory compliance in Turkey and international markets, and helping them adapt to legal changes to minimize risks.
• International Consumer Disputes: Building international partnerships to address cross-border consumer transactions. We offer strong consumer rights support for our international clients, especially in Europe, and ensure smooth communication by overcoming language barriers.

Consumer Law Advisory for Businesses:

We support companies in meeting their legal obligations in consumer relations, minimizing risks, and ensuring compliance with regulations. These services provide legal protection for their operations and help prevent potential disputes.